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HomeIoTDiabolocom chooses Ribbon’s DCI Solution for cloud contact centre

Diabolocom chooses Ribbon’s DCI Solution for cloud contact centre


Diabolocom chooses Ribbon’s DCI Solution for cloud contact centreDiabolocom chooses Ribbon’s DCI Solution for cloud contact centre Image by starline on Freepik

Ribbon Communications has announced that Diabolocom has selected Ribbon’s high density Data Center Interconnect (DCI) solution. The solution enables Diabolocom to efficiently connect its global customers with its Cloud Contact Center Software and proprietary Voice AI solutions.

“Ribbon provides us with a cutting edge solution, coupled with a flexible, customer-first approach,” said Frederic Durand, the CEO and founder at Diabolocom. “Their highly scalable solution enables the efficient transfer of major datasets and economically, supporting our mission to help businesses foster customer loyalty and drive growth.”

Ribbon’s DCI solution utilises its Apollo 9408 compact modular platform to deliver the industry’s highest density and lowest power consumption optical transport DCI. With up to 25.6T capacity in a 2RU platform consuming less than 0.07W/G, it ensures the smooth, reliable transfer of critical data with low latency and high throughput. Ribbon’s solution also provides unique investment protection, allowing customers to upgrade from 400G to 800G on a single sled using industry-standard pluggables. Additionally, the Apollo 9408 supports advanced operations with gNMI streaming telemetry and OpenConfig data models.

“We’re proud to partner with Diabolocom in revolutionising cloud contact centre and voice AI solutions, said Christian Erbe, Ribbon’s Head of EMEA Sales. “This collaboration highlights our commitment to innovation and to delivering unparalleled performance and reliability as they push the industry forward.”

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