French information technology company Capgemini is working on over 300 generative AI (Gen AI) projects with clients, moving beyond proof-of-concept stages, according to its India CEO, Ashwin Yardi. Speaking at the Nasscom Technology Leadership Forum (NTLF) 2024, Yardi highlighted that Gen AI is now driving revenue growth rather than just cost savings, according to a Moneycontrol report.
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From Cost Savings to Revenue Generation
“I think it’s a great opportunity both for services industries to help clients leverage AI in their products revenue and then of course, for our clients to use it drive their revenues,” Yardi was quoted as saying in the report.
He further stated that Gen AI has moved beyond cost savings and is starting to create additional revenue streams for clients. “Anything which impacts the revenue of a customer is always the more exciting part than saving the costs for the customer,” Yardi said, according to the report.
He cited the example of an aircraft manufacturer using Gen AI to design lighter materials to reduce the weight of the aircraft.
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Biggest Challenge: Adoption, Not Technology
The pace of acceptance and adaptability to Gen AI is the main challenge rather than the technology itself, Yardi reportedly said, while responding to a question on whether organisations are doing enough to address the workforce’s cultural change.
Addressing concerns about job displacement, he reportedly stated, “It’s not AI which replaces a human, it’s a human that is leveraging AI (and) replacing some other another human.”
