Samyang Corporation has introduced its new website for its water treatment solutions brand, ‘TRILITE‘, along with the launch of an innovative Artificial Intelligence (AI), at its headquarters in Jongno, Seoul.
Ion exchange resin is a cross-linked synthetic polymer, typically ranging from 0.3 to 1mm in size, and is essential for producing ultrapure water to clean semiconductors, displays and electrical components by removing impurities and reducing ion content to near zero.
The newly redesigned TRILITE website features the AI chatbot ‘TRIGENT,’ allowing users to access the information they need simply by typing questions, eliminating the need for manual searches.
Samyang has developed an AI Chatbot by training which enables it to provide not only product information, process features, but also product recommendations based on applications.
TRIGENT is regularly updated to provide the latest information and supports over 100 languages, including English, Chinese, Japanese, Hindi, Spanish, French and Arabic, ensuring global accessibility.
Additionally, the updated website provides two types of the ‘TRIANGLE’ water treatment design software, helping users to design appropriate water treatment system based on their needs. While the previous version focused solely on Ion Exchange Resin system design, the latest update includes RO membrane system design on their website.
Through these tailored solutions, Samyang aims to offer a comprehensive one-stop service for building water treatment systems, while further expanding its presence in global markets.
Kang Ho-sung, the CEO at Samyang, said, ‘We anticipate that the AI-powered website and design programs will enhance information accessibility, enabling us to offer the most suitable products and designs for water treatment systems to our customers. We will continue to drive digital innovation, a core focus of Samyang’s R&D, and deliver advanced services to both domestic and international markets“.
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