For many service providers, MetaSwitch has been a trusted name in the voice and UCaaS infrastructure sector.
However, the recent news that its flagship softphone app, Max UC, is being end-of-life has left millions of users’ services without a clear path forward.
Additionally, recent decisions by Microsoft, the current owner of Metaswitch, to cut key staff in sales, development, technical support, and engineering have also raised serious concerns. This downsizing confirms fears that the resources needed to sustain and support the Metaswitch platform might not suffice anymore.
It’s Time to Plan
With key personnel being let go, Metaswitch’s reliability is now in question.
If you’ve depended on Metaswitch for your voice networks, it’s crucial to plan your next steps and start looking for new providers to maintain your competitive edge.
Evaluate Yeastar as a Viable Alternative
With over 18 years of industry experience, Yeastar has established itself as a prominent provider of unified communications (UC) solutions.
Our comprehensive UCaaS offerings, including a versatile softphone app, are not only feature-rich but also easy to adopt, use, and manage, which could be an ideal alternative for service providers looking to quickly resolve the MaX UC dilemma.
Why Yeastar is Worth Considering
Reason #1: Yeastar Linkus for Max UC
Linkus UC Clients is a strong replacement for MaX UC. It matches the features of MaX UC and will be regularly updated to ensure continuous improvement and the addition of new functionalities.
- Multi-Device Support: Available on Web, Mobile (Android/iOS), and Desktop (Windows/Mac) platforms, including a Google Chrome Extension. Seamlessly transfer calls across all devices.
- Real-time Presence: See who is available, offline, away, on a call, do-not-disturb, on a break, or trip immediately with colored presence indicators. You can also customize your availability status description to convey your custom messages.
- Instant Messaging: Click to start 1:1 or group chat with co-workers. Liven up your text conversations with emojis, pictures, and file sharing. Your messages are auto-synced across clients (web/PC/mobile) and can be quickly retrieved with a chat history search.
- HD Audio & Video: Experience crystal-clear audio during calls, ensuring that every conversation is as clear. Switch to a video call with one easy tap.
- White label options: Keep your branded app when you switch from MaX UC to Yeastar Linkus.
- Read the datasheet to explore more features →
Reason #2: Central Management
For central management, Yeastar offers a robust platform that simplifies operations. We believe that this platform can provide you with the tools you need to maintain the same high standards of service with greater ease and efficiency.
Key functionalities that set the Yeastar Central Management platform apart include:
- Central management: Leverage a centralized interface to manage all customer PBX, streamlining maintenance and control.
- Real-time monitoring: Gain instant visibility into customer PBX’s real-time performance and resource usage through a comprehensive dashboard.
- Provisioning templates: Simplify the provisioning process by creating templates for basic PBX settings.
- Task scheduling: Automate the workflow and save time by scheduling tasks to provision, backup, restore, and upgrade customer PBXs in bulk.
- 30+ types of alarms: Stay ahead of potential issues with over 30 different types of alarms to address problems before they impact your customers.
- Central repository: Check for firmware updates, upload backup files, and create and apply PBX provisioning templates.
Reason #3: You Can Keep Your Branding
With Yeastar, you can maintain your branding. We also support white-label services that enable you to continue offering your UCaaS solutions under your own brand without any changes.
- Custom branding options: Customize your brand name, product name, Logo, company information, PBX login page illustration & welcome message, PBX email template, etc
- White-label PBX domain name: Define your own PBX service domain name for your customers to access their PBX, or use a “gray-label” domain name provided by Yeastar.
Set them up on the Yeastar Central Management platform. Once done, every customer-facing PBX instance you create will feature your brand. You can easily manage all instances from a single interface.
Your branding combined with Yeastar’s robust UCaaS solution creates a perfect match.
Reason #4: Bring Your Own Infrastructure to Mitigate Risks
Fearing the potential downside risks of investing in a new cloud platform? We offer flexible hosting options to put your mind at ease.
Alongside a UCaaS solution hosted by Yeastar, you can choose to use your own cloud server, whether on public cloud platforms or in a local data center via virtualization, and host Yeastar on a multi-instance architecture.
This approach ensures that you have the entire UCaaS service delivery and management platform within your own cloud environment.
We have a paid trial available for testing it on your server. If you’re interested, feel free to sign up here.
Reason #5: WhatsApp, Microsoft Teams, and More Integrations
Yeastar offers robust integration with WhatsApp as part of our contact center solution. This allows businesses to reach over 2 billion active WhatsApp users and manage customer messages directly within Linkus UC Clients.
Microsoft Teams is another key component of our app ecosystem. Our embedded Teams app enables seamless voice integration with Teams, making it easier for you to enhance your communication capabilities. Watch this demo video to see it in action. (A direct routing solution is also available to meet your specific needs.)
Beyond these, Yeastar supports custom integrations through open APIs and Linkus SDKs. This flexibility allows you to build tailored solutions that fit your unique business requirements.
We also offer various ready-made third-party integrations, ensuring an open ecosystem that caters to every business need.
Ready to Get Started?
By choosing Yeastar, you’re partnering with a UCaaS provider that prioritizes your needs and strives to provide the best possible solutions to help your business thrive.
We release new product updates every month to stay ahead of industry trends and ensure you have the latest features at your fingertips. Our channel-first collaboration model with partners guarantees that you receive top-tier support and expertise tailored to your specific needs.
If you’re ready to learn more, feel free to contact us today. We’re happy to answer all your questions and guide you in navigating the MaX UC dilemma together with Yeastar.
