Managing a hotel involves more than just providing a comfortable stay—it requires seamless coordination across multiple departments, from the front desk to housekeeping and billing. For small hotels, achieving this level of efficiency can be challenging without a dedicated system.
That’s where Yeastar’s PBX-Inbuilt Hotel Management Module comes in—a lightweight, all-in-one solution designed to streamline hotel operations. Built directly into the Yeastar P-Series Phone System, this module enables small hotels to manage guest services, room assignments, billing, and communications effortlessly.
Let’s dive into the 8 key features that make this module a game-changer for hotels aiming to elevate their operations.
#1 Room Panel: The Nerve Center of Hotel Management
The front desk is the hub of hotel operations, and the Room Panel provides an intuitive, centralized interface to manage room statuses, guest profiles, and check-ins/outs with ease.
Instead of flipping through manual logs or juggling multiple software tools, front desk staff can instantly access a comprehensive dashboard that displays a list of all rooms with real-time availability. Checking in a guest? Simply assign a room with one click—enhanced by an intuitive filter that quickly identifies vacant rooms. Need to extend a stay or move a guest to another room? The system updates instantly, enabling one-click migration of guest information, room settings, and billing details to ensure a seamless room move. Additionally, hotels can also define up to 10 custom room types and 20 room statuses—such as “Needs Cleaning” or “VIP Ready”—ensuring full control over room management.
The panel also allows staff to quickly search for specific rooms, set wake-up calls, and review or update billing information, all from a single, user-friendly interface.
#2 Group Guest Management: Handle Large Bookings Seamlessly
Corporate retreats, wedding parties, or tour groups? No problem. The module simplifies group check-ins/outs with bulk actions, centralized billing, and synchronized wake-up call scheduling. Need to check in 50 guests at once? A single click assigns rooms, applies group discounts, and even schedules a 6 AM wake-up call for the entire party. It’s perfect for hotels hosting events, ensuring large groups feel welcomed—not overwhelming.
#3 Wake-Up Call Management: Easy Scheduling and Monitoring
A missed wake-up call can mean a missed flight or meeting for a guest. Yeastar’s system ensures that never happens. The wake-up call scheduler provides a color-coded task view, making it easy for staff to track scheduled, completed, and missed calls.
If a wake-up call fails, the system automatically prompts redialing, ensuring the guest receives their requested service. Additionally, guests can set up their own wake-up calls directly from their in-room phones, removing the burden from front desk staff.
#4 Housekeeping and Room Status Management: Real-Time Updates
Yeastar’s hotel module integrates real-time housekeeping updates directly into the Room Panel, ensuring that staff are always aware of which rooms need cleaning and which are guest-ready.
Housekeeping staff can mark rooms as “Dirty” or “Inspected” directly from the system, eliminating unnecessary back-and-forth communication between departments. Custom housekeeping codes enhance efficiency by allowing cleaning or maintenance personnel to simply dial a designated code from the room phone once their work is complete, instantly updating the room status.
#5 Guest Stay History: Insights at Your Fingertips
Returning guests expect personalized service, and the Guest Stay History feature ensures front desk staff can provide just that. By pulling up a guest’s previous stays, preferences, and billing history, staff can offer tailored service—whether it’s assigning their preferred room or greeting them by name.
Advanced search filters allow managers to quickly retrieve guest records by date, room type, or stay duration, making it easy to access valuable insights for marketing or loyalty programs.
#6 Billing and Branded Invoices: Professional Financial Management
Guests appreciate a clear and detailed billing process, and Yeastar makes it seamless and transparent. Call fees are automatically logged into the guest’s account, with customizable settings for call rates, initial costs, etc. Additional charges, such as minibar usage and laundry services, can be manually added by hotel staff to ensure accurate and transparent invoicing.
At check-out, the system generates a professional, branded invoice that prominently displays your hotel’s logo, name, address, and contact information alongside a detailed, easy-to-read breakdown of all charges. Hotels can also set custom currency options, making it easier to accommodate international travelers.
#7 Call Permission Control: Secure and Cost-Effective Communication
Managing guest phone privileges is essential for security and cost control. With Yeastar’s call permission control, front desk staff can set call restrictions at check-in—allowing or blocking room-to-room, local, or international calls based on hotel policy.
When the guest checks out, all call settings are automatically reset, preventing unauthorized use of room phones. This feature is crucial for maintaining cost control and ensuring security for both guests and hotel management.
#8 Reliability and Scalability: A Future-Proof Solution
Every hotel needs a system that can grow alongside its business. Yeastar’s solution is engineered for high availability with built-in hot standby redundancy, ensuring continuous operation even during hardware failures. Its scalable architecture supports hotels with all sizes, while centralized remote management tools make it easy to oversee multiple properties from a single dashboard. With Yeastar, your communication and management system is ready to evolve as your hotel expands.
Watch Yeastar’s P-Series Hospitality Solution in Action
See how the Hotel Management Module of P-Series Phone System transforms daily operations—from check-ins to housekeeping. Watch our video walkthrough to experience its simplicity firsthand:
Empower Your Hotel with Yeastar
Yeastar P-Series PBX’s lightweight hotel management module offers small hotels a cost-effective, user-friendly alternative to complex PMS systems—bringing together room management, guest services, and billing tools on one intuitive platform. For larger properties, the P-Series Phone System can seamlessly integrate with industry-leading PMS systems like Oracle Hospitality Opera and Micros Fidelio, ensuring a fully unified management experience. Whether you run a cozy 10-room boutique or a sprawling 500-room resort, Yeastar’s adaptable solution is designed to meet your unique needs and deliver a smoother, more efficient guest experience.
Ready to elevate your hotel operations? Learn more about our full hospitality solution here or download our hospitality brochure for additional details.
At Yeastar, we deliver a robust, built-in hotel management solution that empowers you to provide five-star guest experiences every day. Don’t have a P-Series Phone System yet? Take advantage of our 30-day free trial to experience our solution firsthand. Contact us today to schedule a free live demo and discover how Yeastar can transform your hotel’s operations.
